We are an online jewelry store with no physical point of contact. Orders are shipped from the United States.

The order and payment must be made through the platform. The product will be delivered to the address registered in the purchase the next working day after the payment is confirmed.

Steps to buy in Maya by Letty:

1. Click on “Add to Cart”; and then “Proceed to Checkout”
2. Fill in the address fields and choose your shipping method.
3. Click on “Payment Methods” and select the one you want to pay with.

We have the following payment methods available:

– Credit card: Visa, Mastercard, American Express, Diners Club, Codensa.
– Paypal

The delivery time varies depending on the destination, it takes between 7 and 10 days approximately. Free Shipping in USA for purchases over $55.00, otherwise there will be an $8.00 shipping charge. On international orders, the cost is calculated when the destination address and size of the order is known.

Remember that the shipment is made the next working day after the payment is confirmed. After this time you can check the status of the order and details from the email where the order number and tracking link will have been sent.

The designs we handle are all published on our website, if you want to know more information about the product should click on it and there you can see if it is available, see more pictures, description and price.

The Return Policy is 7 days from the tracking number showing that you received your order. Items must be returned in their original condition, with their packaging to the following address: Maya Collection by Letty, Corp. 1846 SW 153rd Place, Miami, FL 33185.

The materials used to manufacture the pieces are Goldpalted, Stainless Steel or Sterling Silver 925.